Seller Policy Pages

Seller Policy

Welcome to jamardokan.com! We are thrilled to have you as part of our community of sellers. By selling on Jamardokan, you agree to comply with our policies outlined below. These policies are designed to ensure a positive experience for both sellers and buyers.

1. Product Listings:

• All product listings must be accurate, truthful, and adhere to our guidelines.
• Sellers are responsible for providing clear and detailed descriptions of their products, including relevant information such as size, color, material, and any applicable care instructions.
• Products listed for sale must be in compliance with all applicable laws and regulations.

2. Pricing:

• Sellers are required to set fair and competitive prices for their products.
• Price gouging or artificially inflating prices is strictly prohibited.
• Any discounts or promotions offered by sellers must be accurately represented and applied at checkout.

3. Communication:

• Prompt and courteous communication with buyers is essential. Sellers must respond to inquiries and messages from buyers in a timely manner.
• Sellers are encouraged to provide proactive updates to buyers regarding order status, shipping delays, or any other relevant information.

4. Orders and Fulfillment:

• Sellers must fulfill orders promptly and within the specified processing time.
• It is the seller's responsibility to ensure that products are packaged securely to prevent damage during transit.
• Sellers must provide accurate tracking information for shipped orders.

5. Shipping and Delivery:

• Sellers are responsible for selecting appropriate shipping methods and carriers.
• Delivery estimates provided to buyers must be realistic and based on the chosen shipping method.
• Sellers should promptly address any shipping issues or delays with buyers and work towards a satisfactory resolution.

6. Returns and Refunds:

• Sellers must adhere to our return and refund policy, which allows buyers to return products within a specified period for a refund or exchange.
• Returns and refunds should be processed promptly upon receipt of returned items.

7. Compliance with Laws and Regulations:

• Sellers must comply with all applicable laws and regulations, including those related to product safety, labeling, and intellectual property rights.
• Any prohibited or restricted items must not be listed for sale on Jamardokan.

8. Customer Reviews and Feedback:

• Sellers are encouraged to maintain high standards of customer service to receive positive reviews and feedback.
• Feedback provided by buyers should be addressed constructively, and sellers should strive to resolve any issues or concerns raised by buyers.

9. Prohibited Activities:

• Sellers are prohibited from engaging in any fraudulent, deceptive, or illegal activities on Jamardokan.
• Any violation of our policies may result in account suspension or termination.

10. Changes to Policy:

• We reserve the right to update or modify our Seller Policy at any time. Sellers will be notified of any changes, and it is their responsibility to review and comply with the updated policy.

By selling on Jamardokan, you agree to abide by the above policies. If you have any questions or concerns regarding our Seller Policy, please contact our support team for assistance.

Thank you for being a valued member of our seller community!